19 days old
2018-05-022018-06-01

Parts/Technical Service Coordinator

D & D Products Inc
North Prairie, Wisconsin 53153
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

D&D Products is a manufacturer of surface water management equipment and articulated (bulk) loading systems. This position requires someone that is friendly and outgoing, is mechanically inclined and can help our customers troubleshoot issues over the phone.

Responsibilities include, but are not limited to:

Taking parts orders from customers over the phone

Processing and shipping customer orders

Troubleshooting mechanical issues, engine/hydraulic issues - (will train on our equipment)

Travel to customer location for repairs on equipment

Ability to lift up to 50lbs.

Continuous improvement on product knowledge through hands on training-stay current with new product technology

Knowledge of computers - will train as needed

This position is a customer service position as well as a service technician.

At times this position may required to help in other areas as needed to fulfill our customer needs. 

Requirements

Experience in a manufacturing environment helpful but not necessary

Mechanical/Technical Support in an automotive industry or similar,or Parts Department Experience Helpful but not necessary

Ability to lift up to 50lbs

Ability to travel overnight to customer locations for service calls

Friendly and Professional Attitude

Self Starter and Independent Worker as well as a team player

We will train the right candidate for this position.   This is a dynamic position and will be the face and voice to our customers for parts and service.

 

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Parts/Technical Service Coordinator

D & D Products Inc
North Prairie, Wisconsin 53153

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Parts/Technical Service Coordinator

D & D Products Inc
North Prairie, Wisconsin

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